Beyond Housing + Elsevier

 

How might we reimagine the “customer journey” of those we serve to better deliver comprehensive services that integrate all we can do to help?

NONPROFIT: BEYOND HOUSING

INNOVATION PARTNER: ELSEVIER

Appreciated the time dedicated to thinking creatively.
— Ellen Nikodym at Beyond Housing
Thinksgiving was beyond what I expected and, in addition to helping work through our partner’s challenge, my team had takeaways, as well. The [Filament] toolkit was super helpful as a guide for the day and to get us thinking in a different way, and something both teams plan to take back to our respective organizations.
— Allison Kieffer at Elsevier
 

THE WORK

 
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Angels’ Arms + Weber Shandwick